Terms & Conditions



By User means any person of any nature, who enters the website www.zakik.azulik.com and / or any of the subpages that display their content and / or the person of any nature that is registered and / or use any of the services offered through said page.

By entering and using this website, whose domain name is www.zakik.azulik.com owned by Leleque, S. de R.L. C.V., hereinafter referred to as ZAK IK , the User is accepting the Terms and Conditions of Use, and expressly declares acceptance using electronic means for such purpose, in terms of the provisions of Article 1803 of the Federal Civil Code.

In case of not accepting in absolute and complete form the Terms and Conditions of Use, the User must abstain from accessing, using and observing the website www.zakik.azulik.com; since at the moment that the User accesses, uses and observes the website www.zakik.azulik.com, it will be considered as an absolute and express acceptance of the Terms and Conditions of Use stipulated here.

The mere use of said website gives the public the status of User (hereinafter referred to as the “User” or the “Users”) and implies the acceptance, full and unconditional, of each and every one of the general conditions and Individuals included in these Terms and Conditions of Use published by ZAK IK  at the same moment that the User accesses the website.

Any modification to these Terms and Conditions of Use will be made when the owner of the same, in this case ZAK IK , considers it appropriate, being the sole responsibility of the User to make sure to take cognizance of such modifications.

No licensing

The User acknowledges that they will have access to the website www.zakik.azulik.com in accordance with the Terms and Conditions of Use set forth herein and that such access will not constitute in their favor any kind of right, nor may it be considered by any reason as a Use License in your favor.

The User acknowledges and accepts that ZAK IK  is the sole owner of the rights of intellectual and industrial property of the website www.zakik.azulik.com, including the technology, methods, processes and in general all aspects related to its operation that of Directly or indirectly, they correspond to it, indicating, without limitation, trade names, trademarks, logos and other intellectual property rights recognized by the law of matter (hereinafter the “intellectual property rights”), so that its use is strictly prohibited, unless it has the prior written authorization of ZAK IK  for such purposes. Violation of the provisions of this clause will constitute a violation of the intellectual property rights of ZAK IK  and will result in the payment of the damages and losses caused to it.

The User may only print and / or copy the information that ZAK IK  makes available on the website www.zakik.azulik.com, exclusively for personal use, being forbidden the commercial use of such information. In case of being a moral person, will be subject to the provisions of Article 148, Section IV of the Federal Copyright Law.

The reprinting, publication, distribution, assignment, sale, electronic reproduction or any other partial or total means of any information, document or graphic that appears on the website www.zakik.azulik.com, for any use other than that mentioned, is expressly forbidden to the User, unless it has prior written authorization from ZAK IK .

Rules for the use of the electronic site www.zakik.azulik.com

The User agrees to use the contents in accordance with the law, as well as moral and good customs generally accepted for public order. The User agrees to use the contents in a diligent, correct and lawful manner and, in particular, agrees to the following:

– The User recognizes and accepts that the information published or contained in said site will be clearly identified in such a way that it is recognized that it comes from and has been generated by ZAK IK  or its suppliers.

– Not use the contents in a way, for purposes or effects contrary to the law, morals and generally accepted good customs or public order.

– Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.

– Violate intellectual or industrial property rights belonging to ZAK IK , Leleque, S. de R.L. of C.V. or to third parties.

– Use the contents and, in particular, the information of any kind obtained through the Portal to send advertising, communications for the purpose of direct sale or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people regardless of its purpose, as well as to market or disclose in any way said information.

The User shall be liable for damages of any kind that ZAK IK  may suffer, directly or indirectly, as a consequence of the breach of any of the obligations arising from the General Conditions or the law in relation to the use of the Portal. ZAK IK  will watch over the respect of the current legal system at all times and will be entitled to interrupt and / or eliminate, in its sole discretion, the contents or to exclude the user from the Portal in case of presumed commission, complete or incomplete, of any of the crimes or offenses typified by the current Penal Code, or in case of observing conduct that, in the opinion of ZAK IK , is contrary to the moral, order, good customs or internal rules of ZAK IK , or with which its collaborators may disturb the good functioning, image, credibility and / or prestige of ZAK IK  or de Leleque, S. de RL de C.V., or that of its collaborators. ZAK IK  reserves the right to block access or partially or totally remove all information, communication or material that in its sole judgment may result: i) abusive, defamatory or obscene; ii) fraudulent, artificial or deceptive; iii) violation of copyright, trademarks, confidentiality, industrial secrets or any intellectual property rights of a third party; iv) offensive or v) that in any way contravenes the provisions of the 

Terms and Conditions of Use.

Access and Security

In general, the user can access the website freely and free of charge. However, ZAK IK  reserves the right to limit access to certain areas of the website for which the User must register by providing all the information requested, updated and real (see Privacy Notice).

Formats and / or Forms.

The Users acknowledge that by providing the personal information required in any of the services provided on this website, they grant ZAK IK  the authorization indicated in Article 109 of the Federal Copyright Law. In all cases, the Users will respond for the veracity of the information provided to ZAK IK . Likewise, for the provision of services, the User is also obliged to accept the Terms and Conditions stipulated for such purpose.

To make your purchases online or access certain services, you must have read the corresponding privacy notice and register your personal data, in addition to registering a password that will allow you to access all those areas that require prior identification.

Users acknowledge that by providing personal information required in any of the services provided on this website, they grant www.zakik.azulik.com the authorization indicated in article 109 of the Federal Copyright Law.

At www.zakik.azulik.com we are especially concerned about security and ensuring the confidentiality of the data provided by our customers. Therefore, it undertakes to abide by the provisions of articles 16, 17, 18 bis, 76 bis of the Federal Law on Consumer Protection. When you register in our secure server or place an order, your personal data, domiciliary, and those relating to your form of payment, without incorporating in our database, using them only to process the order, as well as to send information about offers and services that may be of interest to you; if you request it. Therefore, the sending by email of promotions is with prior authorization of the user and may be removed from this service, at the time the user so requests by clicking on the corresponding link.

In accordance with our security and confidentiality guarantee www.zakik.azulik.com we are especially interested in offering our clients the highest level of security and protecting the confidentiality of the data they provide. Therefore, transactions are performed in a secure server environment and all communications are transmitted encrypted.

For the purposes of validation and security of the ZAK IK  operation, you can request at any time the documents that guarantee the authenticity of the user’s identity (official identification, proof of address, among other documents).

Delivery Time

PIECES IN STORE: For national shipments, the delivery time, once the payment is processed, and the guide generated, is:

North America and Latin America: Up to 3 days. 

Europe: 3 to 5 days 

Asia: 3 to 5 days


Orders received before 2:00 p.m. They will be processed on the same day, and orders received after this time will be processed the next business day. The customer will receive notification of their purchase and the moment it is processed.

Orders will be processed from Monday to Friday. Orders received Saturday and Sunday and / or holidays, will be processed the next business day.

In international shipments, taxes on the purchase in shipments outside of Mexico are the responsibility of the customer. For more information we recommend contacting the customs offices of your locality.

Returns & Exchanges:

All changes and returns must be authorized by ZAK IK  by requesting it to the following email: eshop@zakik.com.

You have 3 calendar days after having delivered the package by the parcel to request a return. You need to send an email indicating the reason for the return; Returns can only be made for manufacturing defects or damage to the products derived from the shipment, with the option of product replacement or refund.

A prepaid guide will be provided, which must be printed and fixed in the outer box. We require you to send it in the box in which you received the package.

The return parts must be in perfect condition, new and with their corresponding labels. Once we receive the package to be returned, and your status is verified, your refund will be processed through the same payment method that you used in 5 working days (this may be a longer period according to the Bank policies with which you made the purchase). NOTE: 18% of your total refund will be deducted as cost for the return.

You have 15 calendar days after having been delivered the piece by the parcel to make a change in size. It is necessary to send an email to eshop@zakik.com indicating the reason for the change. A prepaid guide will be provided, which must be printed and fixed in the outer box. We require you to send it in the box in which you received the package.

The return parts must be in perfect condition, new and with their corresponding labels. Once we receive the package to be returned, and the status in which you returned is verified, your refund will be processed through the same payment method that you used in 5 business days. NOTE: The client must absorb the shipping cost for the required change.

Payment Policies

The amount corresponding to the ZAK IK  purchase will be charged immediately to the credit and / or debit card data you provide for this purpose, provided that the status of your purchase shows that it is confirmed and will appear on your account statement with the caption equivalent to the name of the electronic page.

For the payment of your purchases, we accept credit cards (Visa and Master Card). If you do not have any of these credit and debit cards. For more information, please contact the customer service contact number.

The prices published on our official site are expressed in Mexican pesos and include Value Added Tax (VAT) of 16%. In case of any other currency, the amount of the transaction will be taken at the exchange rate in effect on the date of the transaction published in the Official Gazette of the Federation (Mexico).

Use of stolen cards

ZAK IK  is not responsible for the use of credit cards and / or debit cards reported as stolen, once the transaction has been authorized by the issuing bank. ZAK IK  and its subsidiaries, subsidiaries have no possibility of denying the sale when the user’s data matches our records. The access code, password and credit card number are completely under the responsibility of the owner. There will be no bonus for fraudulent purchase, except for the replacement of the purchased good.

Use of Products

Any use of the products purchased on our site is the full responsibility of the customer. ZAK IK does not accept any relationship and / or responsibility for any event that may arise from the use of the products purchased on our site. Once the products are delivered to the customer, they will be solely responsible for their proper use.

Change of date in the delivery of exclusive pre sales and promotions

Leleque, S. de R.L. of C.V. (ZAK IK) reserves the right to confirm the delivery of merchandise referring to pre-sales and / or promotions, since said company is waiting to be supplied by the supplier and is exempt from any complaint or manifestation thereof. , notifying its customers of the new date of delivery of merchandise as the supplier mentions. It is worth mentioning that the delivery date of the same is subject to change without prior notice to consumers.


To make use of the site and services, minors must obtain prior permission from their parents, guardians or legal representatives, who will be held responsible for all acts performed by minors under their care. The full responsibility in determining the contents and services accessed by minors corresponds to the elders whose whereabouts they are.

Copyright and industrial property

ZAK IK , the website www.zakik.azulik.com, its logos and all material that appears on this site, are trademarks, domain names, trade names and works of art owned by their respective owners (ZAK IK ) and are protected by international treaties and applicable laws on intellectual property and copyright.

The copyright on the content, organization, compilation, compilation, information, logos, photographs, images, programs, applications and in general any information contained or published on the website www.zakik.azulik.com, are duly protected to ZAK IK , in accordance with the applicable legislation on intellectual and industrial property. The User is expressly prohibited from modifying, altering or suppressing, in whole or in part, the notices, trademarks, trade names, signs, advertisements, logos or in general any indication that refers to the ownership of the information contained on the site. indicated.

In case the User transmits to ZAK IK  any information, programs, applications, software or in general any material that requires to be licensed through the website www.zakik.azulik.com, the User grants with this act to ZAK IK  a perpetual, universal, free, non-exclusive, worldwide and royalty-free license, which includes the rights to sublicense, sell, reproduce, distribute, transmit, create derivative works, exhibit them and execute them publicly.

What is established in the previous paragraph will also apply to any other information that the User sends or transmits to ZAK IK , including, without limitation, ideas to renew or improve the website www.zakik.azulik.com, whether they have been included in any space of the indicated page or by virtue of other means or ways of transmission known or that are developed in the future.

Therefore, the User expressly waives this act to take any action, claim or claim against ZAK IK  for any current or potential violation of any copyright or intellectual property derived from the information, programs, applications, software , ideas and other material that the User sends to the website www.zakik.azulik.com

It is our policy to act against the violations that in the matter of intellectual property could be generated or originated as stipulated in the legislation and in other applicable intellectual property laws, including the elimination or blocking of access to material that is subject to activities that infringe the intellectual property rights of third parties

In the event that any User or third party considers that any of the contents that are found or entered in www.zakik.azulik.com and / or any of their services, they should be notified of the following address: Carretera Tulum-Boca Paila, KM 5, Zona Hotelera, 77780 Tulum, Q.R., in which they indicate: i) true personal information (name, address, telephone number and e-mail address of the claimant); ii) handwritten signature with the personal data of the owner of the intellectual property rights; iii) accurate and complete indication of the protected content (s) through the intellectual property rights allegedly infringed, as well as the location of said violations on the aforementioned website; iv) express and clear statement that the introduction of the indicated content (s) has been made without the consent of the owner of the intellectual property rights allegedly infringed; v) express statement, clear and under the responsibility of the claimant that the information provided in the notification is accurate and that the introduction of the content (s) constitutes a violation of said rights.

Advertising material

The User acknowledges and accepts that ZAK IK  is an independent company of third-party sponsors and advertisers, whose information, images, advertisements and other advertising or promotional material (in the subsequent “publicity material>) can be published on the website www.zakik.azulik.com

The User acknowledges and accepts that the advertising material is not part of the main content published on said site. Likewise, it recognizes and accepts with this act that this material is protected by the laws that in intellectual and industrial property are applicable.

Exclusion of guarantees and responsibility

The User agrees that the use of the website www.zakik.azulik.com is done at his own risk and that the services and products that are provided and offered therein are provided on a “as is” and “as available” basis. »

ZAK IK  does not guarantee that the page indicated meets the requirements of the user or that the services offered therein do not suffer interruptions, are safe or are free of errors.

ZAK IK  reserves the right to interrupt access to its website, as well as the provision of any or all of the contents that are provided through it at any time and without prior notice, whether for technical reasons, security, of control, of maintenance, by failures of electrical supply or for any other cause.

ZAK IK  disclaims all liability and conditions, both express and implied, in relation to the services and information contained or available on or through this website.

The availability of use of the website www.zakik.azulik.com

The absence of viruses, errors, deactivators or any other contaminating material or with destructive functions in the information or programs available on or through this page or in general any failure in said site.

However, the above, ZAK IK  or its suppliers may update the content of the page constantly, so the User is requested to take into account that some of the information advertised or contained in or through this website may have become obsolete and / or contain inaccuracies or typographical or orthographic errors.

ZAK IK  will not be liable in case of service interruptions, delays, errors, malfunctioning of the service and, in general, other inconveniences that have their origin in causes beyond the control of ZAK IK , and / or due to a performance fraudulent or negligent of the User and / or has causes of Force Majeure. All those events that occurred beyond the control of ZAK IK , such as: failure of third parties, operators or service companies, acts of government, lack of access to third party networks, acts or omissions of the Public Authorities, those others produced as a result of natural phenomena, blackouts, etc., as well as the attack of third parties specialized in the security or integrity of the computer system. In any case, whatever its cause, ZAK IK  will not assume any responsibility, either for direct or indirect damages, consequential damages and / or loss of profits. ZAK IK  shall have the right, without any compensation to the User for these concepts, to temporarily suspend the services and contents of the website to carry out maintenance, improvement or repair operations of these.

ZAK IK  excludes any liability for damages of any kind that may be due to the lack of veracity, accuracy, exhaustiveness and / or topicality of the contents transmitted, disseminated, stored, made available or received, obtained or to which accessed through the portal. Nor for the content provided or offered by third parties or entities. ZAK IK  will try as much as possible to update and rectify that information hosted on its website that does not comply with the minimum guarantees of truthfulness. However, it will be exonerated from liability for its non-updating or rectification, as well as for the contents and information provided in it.

ZAK IK  does not guarantee or assume any type of responsibility for the damages and losses suffered by the access to contents of third parties through connections, links or links of the linked sites.

ZAK IK  will not be in any case responsible for the result obtained through such links or the consequences arising from access by users to them. These third-party contents are provided by these, so ZAK IK  can not control and does not control the legality of the contents or the quality of the services offered. The User, must exercise extreme caution in the assessment and use of information and services in the contents of third parties.

Modifications to the website www.zakik.azulik.com

ZAK IK  may at any time and when it deems it convenient, without notifying the User, to make corrections, additions, improvements or modifications to the content, presentation, information, services, areas, databases and other elements of said site, without this gives rise neither right to any claim or compensation, nor that this implies acknowledgment of any responsibility in favor of the User.

Modifications to the Terms and Conditions of Use of the website

ZAK IK  reserves the right to modify the Terms and Conditions of Use at any time, such modifications being effective immediately by means of:

– The publication on the website www.zakik.azulik.com.

– The notification to the User about said modifications.

In this way, the User agrees to review the Terms and Conditions of Use periodically in order to keep abreast of such changes. Notwithstanding the foregoing, each time the User accesses the aforementioned website, it will be considered as an absolute acceptance of the modifications to the Terms and Conditions of Use.

Information Privacy

Through www.zakik.azulik.com, ZAK IK  can obtain different information from the User that can be compiled and set in a database, for which, ZAK IK  publishes its Privacy Notice on the site of www.zakik.azulik .com section Privacy Notice, which, it is recommended to consult for information regarding the treatment of the personal data of the User.

The User will respond, in any case, to the veracity of the data provided. ZAK IK  will have the right to exclude from the registered services any User that has provided false data, without prejudice to the other actions that may be provided by Law.

ZAK IK  believes that the protection of personal data of minors is essential, so in the event that the user is a minor, he can only provide his personal data on the forms, with the prior consent of the minors. parents or guardians ZAK IK  does not respond to those minors’ data that have been provided without the consent of the parents or guardians.

If ZAK IK  decides to change its Privacy Notice, it will announce said changes in the site www.zakik.azulik.com, so that the User can always know who is responsible for the treatment, what information is collected, what is requested, between other things.

Additional terms

Occasionally, ZAK IK  may add to the Terms and Conditions of Use, provisional or additional relative to specific areas or new services that are provided on or through the website www.zakik.azulik.com (hereinafter “additional terms”), which will be published in the specific areas or new services of said site for its reading and acceptance. The User acknowledges and accepts that these additional terms form an integral part of these Terms and Conditions of Use for all legal effects that may arise.


The User agrees to indemnify ZAK IK  for any action, claim or claim (including attorney’s fees and court costs) arising from any breach by the User to these Terms and Conditions of Use, including, without limitation. of any of the derivatives of:

– Any aspect related to the use of the website www.zakik.azulik.com

– The information contained or available on or through said site or of insults, defamation or any other conduct that violates the Terms and Conditions of Use by the User in the use of the indicated website.

– The violation of applicable laws or international treaties related to copyright or intellectual property, contained or available on or through said website.


ZAK IK  reserves the right in its sole discretion and without need of notice or notification to the User, to discontinue or stop permanently publishing the website www.zakik.azulik.com without any responsibility for ZAK IK 

Applicable legislation and jurisdiction

For any litigious matter or that concerns the website www.zakik.azulik.com Mexican law will apply, being competent for the resolution of all conflicts arising or related to the use of this website, the Courts and Tribunals of Playa del Carmen, Municipality of Solidaridad, Quintana Roo, Mexico for which the User renounces from this moment to any other jurisdiction.

Data for questions, clarifications and / or complaints and guidance services

Lleque, S. de R.L. of C.V. (ZAK IK ), located in Carrtera Tulum-Boca Paila, km 5, Tulum, Quintana Roo, Mexico, C.P. 77760. Contact telephone numbers: 01 800 970-0970 Email: eshop@zakik.com  Mex: 984 3928 394 Int: +52 1 984 8435 394

* It is forbidden the total or partial reproduction of this document, images and their content, as well as the brands AzulikM.R., ZAK IK  M.R., Anikena M.R. by any means or procedure. In all cases you must have prior authorization, expressly and in writing from the rights holder. Any unauthorized use will be prosecuted in accordance with the provisions of the legislation on industrial and intellectual property.